BUS 210 Disney Advanced Studies in Hospitality Management (3 credits)
The Disney Advanced Studies in Hospitality Management Course is an advanced-level course that covers the more complex issues facing hospitality leaders today. The objective of this course is to prepare students to become entry-level managers in the hospitality industry by exposing them to contemporary operational issues and situations and equipping them with the ability to analyze problems and develop, propose and implement strategic solutions. Topics covered include leadership, strategic planning, international tourism, organizational behavior, communication, ethics, etiquette, human resource management, hospitality security and guest service, among others. Previous working knowledge of the hospitality industry gained through academic studies and practical experience is helpful. However, a list of supplemental reading material will be provided in week one to help those students without this foundational knowledge. Co-requisite: BUS 292.