Winning Customer Service Strategies for the Modern Workplace
Quality customer service, whether face-to-face or on the phone, represents one of the most crucial factors for achieving extraordinary organizational results. Although this can be difficult in this multi-tasking, high-stress world we live in, maintaining professional business customer service and etiquette helps encourage clear lines of communication, build rapport and avoid misunderstandings. This session is taught in a very entertaining and interactive approach.
Tuition: $79
CE13SP
CST.CE-002
| Section # |
Day |
Date |
Start |
End |
Location |
| 301 |
T |
3/19/13 |
9:00AM |
4:00PM |
Main Campus |