CIS 292 Information Technology Support II (4 credits)

A continuation of CIS 291, this capstone course will prepare the student for working with, and training users in the use of modern software and hardware. Students will learn hardware and software maintenance techniques, including advanced troubleshooting, network and desktop security, and software maintenance. In addition, students spend 30 hours during the semester as an unpaid intern at a local business or non-profit organization troubleshooting hardware and software problems, doing technical research, and learning about the organization they're working at. There will be both individual and team assignments. There will be no experiential credit granted for this course. Students will receive 2 hours of instruction, and perform 4 hours of internship practicum per week. Prerequisite: CIS 291 and (CIS 170 or CIS 271).