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Any complaint concerning the PTA
Program at Onondaga Community College should be made to the PTA Chairperson at
315-498-2188. The complaint should be in
written form (the chairperson has forms), and include a specific date,
description and consequences of the problem.
The student should first contact the faculty in an attempt to resolve
the problem. If the problem is not
resolved at this level, then the Chairperson will resolve the problem and
notify the complainant in writing. A
record of all complaints will be maintained and secured in the PTA
Chairperson’s Office. http://students.sunyocc.edu/index.aspx?id=31403
If a complaint lodged against the
program falls outside of due process (e.g., from a clinical setting, the
general public or a facility employing a graduate of the PTA program), the
complainant should submit the complaint in writing to the Program
Chairperson. The complaint needs to
include the name/title of the program, the individual initiating the complaint
and a statement clearly describing the specific nature, and date of the
complaint. They should also provide supporting data for the
charge/allegation. If the complaint does
not contain all required information, it will be returned to the complainant
for appropriate revisions. In order for
the complaint to be considered, the event(s) must have occurred within one year
of the date the complaint is filed. The
chair will make all attempts to respond in writing to the complainant within 30
days of receiving the complaint. The
complaints will be secured and held in the Chairperson’s office for one year.
Onondaga Community College
Central New York's partner in education for success.
4585 West Seneca TurnpikeSyracuse, NY email@example.com
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