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Conflict Resolution & Dealing with Difficult People

Almost everyone has encountered difficult people; they come in every variety, and no workplace is without them. This course provides practical strategies to diffuse a conflict situation. Knowing how to deal with difficult people at work will allow you to approach your job with more enjoyment and make for a more productive and efficient workplace. 

Tuition: $79

TERM: CE13FA
PRF.CE-012-301
Tuesday, October 15. 9 a.m. - 4 p.m. Main Campus