Almost everyone has encountered difficult people; they come in every variety, and no workplace is without them. This course provides practical strategies to diffuse a conflict situation. Knowing how to deal with difficult people at work will allow you to approach your job with more enjoyment and make for a more productive and efficient workplace.
TERM: CE13FAPRF.CE-012-301Tuesday, October 15. 9 a.m. - 4 p.m. Main Campus
Onondaga Community College
Explore. Discover. Transform.
4585 West Seneca TurnpikeSyracuse, NY email@example.com