FAQS

Alcohol and Drug Policy

No Alcohol or illegal drugs may be brought into the SRC Arena. The sale of alcoholic beverages is determined event by event. All alcohol sales can and will require the buyer to provide legal identification.

Animals

Animals are not allowed in the SRC arena, unless it is a service animal for guests with disabilities. Service animals need to be certified, or in training, and remain on a leash or harness at all times. All other animals are not allowed unless given permission by management.

ATMs

There is an ATM located in the SRC Arena. It is located in the Main lobby.

Booking an event

If you would like to book the arena, or meeting space, please contact our Sales Manager Sara Marsh at 315-498-6050 (marshs@sunyocc.edu) for availability. For all athletic events please contact Ty Murphy at 315-498-2842 (t.murphy4@sunyocc.edu)  or Nick Gatto (gatton@sunyocc.edu )at 315-498-2710 for athletic field availability 

Cameras

The policy on cameras is determined by each event. If you are unsure please call 315-498-2772 to verify.

Concessions

The SRC Arena has one main concession stand located on the upper concourse. Portable concessions may also be open based on event. Please note the availability of concessions is event specific.

Containers

No outside food or beverage is allowed inside the SRC Arena, this includes coolers.

Directions

Please click here for Directions and a map of the campus.

Disabled Patrons

ADA seating is available for all events. When purchasing tickets to an event please be sure to let the ticket seller know your needs. Please call at 315-498-2772

Doors Open

Doors open one hour prior to the start of the event, for most events. This may vary per event. Please call 315-498-2772 for detailed event information.

Emergencies/Evacuation

In the event of an emergency, all SRC Arena personnel have been trained and instructed to assist you in evacuating the premises.  Appropriate emergency strobe lights and voice enunciators are located throughout the building. Please always remember to remain calm and follow the instructions from the SRC Arena staff members.

Group Sales

If you would like more information regarding discounted ticket sales for large groups please call 315-498-2772.

Hotels

There are many hotels located in the Syracuse area. For a full list of hotels in the area please visit www.visitsyracuse.org.

Lost and Found

If you have lost an item during an event please contact the nearest SRC Arena staff member. All lost and found items will be turned into our security office located on campus. Please contact Onondaga Community College security at 315-498-2478 for assistance.

Parking

Free parking is available on the Onondaga Community College campus. Parking lots 13, 14, and 15 are located directly in front of the SRC Arena.

Prohibited Items

The following items are prohibited from entering the SRC Arena for safety reasons. Prohibited items including but not limited to: alcoholic beverages, illegal drugs, food, drinks, glass/plastic/metal containers, video recorders, audio recorders, fireworks, laser pointers, coolers, knives over 5 inches in length, weapons of any type, unauthorized noise makers, glitter, confetti, streamers, helium balloons, beach balls, or inflatables. SRC Arena and Events Center reserves the right to confiscate any prohibited items and/or escort the guest from the building. Patrons may be refused entry if they are in possession of prohibited items.

Re-Entry

There is no re-entry during SRC Arena ticketed events, guests are not allowed to leave the arena and return.

Restrooms

There are restrooms located on the upper concourse, as well as the main arena floor, for your convenience.

Smoking Policy

The Onondaga Community College campus is smoke-free. There are designated smoking areas, please ask the nearest SRC Arena staff member for locations.

Tailgating

Tailgating is prohibited on the Onondaga Community College campus.

Temperature Control

The SRC Arena has the ability to maintain certain temperatures during events. Temperature will vary for each event.   

Ticket information

If you would like to purchase tickets to an upcoming show please call 315-498-2772. You can also purchase on our website by clicking here, or stop in at the main entrance to the Arena (Parking available in lot 13, 14, or 15).

WiFi

Free WiFi is available inside of the SRC Arena, no log in code required.