As of Monday, March 23rd, OCC has transitioned to all distance learning courses! At this time, the college has also transitioned to remote and online services for it's students. Below is a full listing of college services and how you can access them online or remotely.
Student Central
Services Provided: General Inquiries, Financial Aid, Billing, Records, Immunizations
Hours of Operation: 8:30 a.m. - 4:30 p.m.
Options for Remote Service:
- Call 315-498-2000 (Leave a Voicemail and an enrollment associate will call back)
- Email occinfo@sunyocc.edu
Helpdesk
Services Provided: Tech Support (Reset Password and Tech Support)
Hours of Operation: 8 a.m. - 4:30 p.m.
Options for Remote Service:
- Call 315-498-2999 (Please leave a voicemail and we will call you back)
- Email Helpdesk@sunyocc.edu
Learning Center
Services Provided: Tutoring (Writing Papers, Preparing for Classes, Navigating Coursework, etc.)
Hours of Operation: 8:30 a.m. - 4:30 p.m.
Options for Remote Service (Appointments can be scheduled through WCOnline)
- eTutoring (electronic paper drop off) - If you select eTutoring you will upload a document for your tutor to review. The tutor will look at your document and make comments and answer questions you have, and then upload them back to the appointment.
- Online Tutoring, with video - (Camera & Microphone required) Video conference with a tutor using the Microsoft teams app or video chat using a shared whiteboard and document
- Online Tutoring, with chat - Chat online with a tutor using a shared whiteboard and document
Accessibility Resources
Services Provided: Special accommodations for students with disabilities, existing medical conditions, and students with that are pregnant.
Hours of Operation: 8:30 a.m. - 4:30 p.m.
Options for Remote Service:
- Call 315-498-2245
- Email oar@sunyocc.edu
Advising Center
Services Provided: Registering for Classes, Talk about Academic Goals, Transfer Advice
Hours of Operation: 8:30 a.m. - 4:30 p.m.
Options for Remote Service:
- Schedule an via the advising center online scheduling tool or by emailing advisingcenter@sunyocc.edu
Counseling Services
Services Provided: Counseling
Hours of Operation: 8:30 a.m. - 4:30 p.m.
Options for Remote Service:
- Counseling sessions available via Microsoft Teams video chat. Schedule your appointment by emailing counselingcenter@sunyocc.edu
Coulter Library
Services Provided: Databases, Online Research Tools
Hours of Operation: 8:30 a.m. - 4:30 p.m.
Options for Remote Service:
- Email library@sunyocc.edu to chat with a librarian or schedule an appointment
- Call 315-498-2334 (Leave a voicemail with your email address and a library staff member will contact you)
- Visit library.sunyocc.edu to see what online resources are available
Career Services
Services Provided: Resume & Cover Writing Help, Career & Major Exploration, and General Help Building a Professional Career
Hours of Operation: 8:30 a.m. - 4:30 p.m.
Options for Remote Service:
- Appointments available via Zoom & Microsft Teams. Call 315-498-2585 or email careerservices@sunyocc.edu
- Digital interview prep assistance
- Career & Major Exploration
Veterans Affairs
Services Provided: Support for Student Veterans
Hours of Operation: 8:30 a.m. - 4:30 p.m.
Options for Remote Service:
