Parent/Support Member Portal

Frequently Asked Questions

Is there an application fee to apply to Onondaga?
There is no application fee – simply complete the  Onondaga online application.

After the application is submitted, when will we hear if our child has been admitted?
Applications are reviewed as they are received.  Students are contacted as soon as possible, usually within two weeks of submitting a completed application.

What information can I learn about my student's progress and finances at Onondaga? 
FERPA, The Family Educational Rights and Privacy Act, is a federal law that requires Onondaga to protect the privacy of students education records. This prohibits us from providing certain information, such as grades, billing, tuition, financial aid and other student record information to a third party. Students may, at their discretion, grant us permission to release certain information to you about their education record by submitting a completed Authorization to Release Student Information Form.  

My child has a disability.  What assistance is available?
Onondaga is committed to assisting students with disabilities reach their full potential.   The Office of Accessibility Resources (OAR) will do an initial intake appointment with your son/daughter. The intake appointment is scheduled preferably several weeks prior to the start of the semester your son or daughter is beginning at OCC. However, students can connect with OAR even after the semester begins and receive services for the remainder of the semester. This appointment, along with having documentation of their disability will help identify determines appropriate campus and local community services and resources for each student based on his or her specific needs. Some services such as personal aides and special transportation are available on a first-come, first-served basis. The services available will not necessarily be the same services as those provided in high school.

What learning support services are available?
There is a full array of academic support services offered at the College's Learning Center.

How safe is the campus?
Onondaga Community College is already one of the safest campuses in the SUNY system.  The Department of Campus Safety and Security evaluates security on a continuous basis.  There are campus safety peace officers on duty 24 hours a day, 7 days a week, a mass emergency notification plan, and 38 Emergency Call Boxes spread over the campus.  In addition, there are Student Patrol Officers who assist Campus Safety and Security. These students are trained and registered as New York State security guards. However, remember safety begins with each individual and the steps they take to minimize potential danger. Onondaga continually educates students and employees on measures to take to maximize their personal well-being as well as the overall safety for the campus community.

Is Financial Aid available?
More than 80% of Onondaga students receive a form of aid.  General eligibility for most federal, state, and institutional aid programs is based on financial need and/or academic achievement.  Aid is available in several forms:  grants, scholarships, loans and student employment programs.  You can get an estimate of your eligibility for federal student aid by going to  Filing for financial aid every year by March 1st allows students to receive timely notification of their aid eligibility so that students and parents can plan ahead.

Is housing available on the Onondaga campus?
Onondaga offers state-of-the-art  residence halls at an affordable price.  Students are encouraged to apply early and complete the necessary requirements by the provided deadlines.

Who can I contact for additional information?

  • Admissions. (315) 498-2221 - Our counselors will be happy to speak with you on the phone or arrange a meeting. The hours for the Admission Office are Monday – Friday, 8:30 am to 4:30 pm.
  • Residence Life (315) 498-2351 - The Residence Life team is equipped to address many of your questions regarding on campus living. They are available Monday – Friday, 8:30 am to 4:30 pm

Do you offer campus and/or residence hall tours?

We welcome visitors and their families throughout the year.  Please contact us at 315-498-2221 to schedule a tour.   Or, fill out our online Request a Visit form and tell us what you'd like to do while you're here.

Suggested Reading

  • An Educated Choice:  Advice for Parents of College-Bound Students – Frank A. Brock
  • Don’t Tell Me What to Do, Just Send Money:  The Essential Parenting Guide to the College Years – Helen Johnson and Christine Schelhas-Miller
  • Off to College – Jackie Burrell
  • Letting Go:  A Parents’ Guide to Understanding the College Years, 4th Edition – Karen Levin Coburn and Madge Lawrence Treeger
  • Parents’ Guide to College Life – Karen Schweitzer